After escaping from an Estonian psychiatric facility, Leena Klammer travels to America by impersonating Esther, the missing daughter of a wealthy family. But when her mask starts to slip, she is put against a mother who will protect her family from the murderous “child” at any cost.

When two strangers mistakenly pick up the wrong piece of luggage at the airport, each must use the intriguing contents within to track down the other's whereabouts in time for Christmas.

After an outspoken hotel manager is framed for murder, clearing her name becomes a matter of life and death when she uncovers a secret crime ring within the elite hotel.